Lab Support Specialist

Riverview Health; Noblesville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Riverview Health in Noblesville, Indiana is seeking a Lab Support Specialist to assist the LIS System Administrator by researching test changes and supporting daily operations in the laboratory. This on-site, full-time role offers stability and exposure to a wide range of LIS-related tasks.

You will answer inquiries from nursing units and physician offices, help with test setup, billing changes, and scanning reports, while maintaining equipment and assisting in Atlas updates.

Qualifications

• Experience with data entry, medical terminology, and customer service.
• Previous laboratory information system experience preferred.
• On-site role in Noblesville, IN.

Responsibilities

• Communicate with customers in a positive, professional and courteous manner.
• Cooperates with Lab staff to facilitate accurate test orders, specimen integrity, and timely results reporting.
• Take appropriate action to notify supervisory personnel when issues arise.
• Review reference laboratory test updates to determine if test setup changes are required, including billing/CPT coding changes, specimen requirements, test number, or obsolete tests. Submit changes to LIS Administrator in a timely manner.
• Scan non-interfaced reference lab and pathology consult reports into the LIS.
• Participate in assisting with validation of LIS changes, upgrades, etc.
• Monitor Work queues, manual billing as needed or correct billing issues.
• Maintain and troubleshoot LIS printers, including label printers.
• Scanning of reports into HIS as needed. Scanning of other documents, including packing lists, courier logs, etc.
• Help in stocking and organizing new stock that comes through the lab.
• Filing records, department instrument printouts, and quality documentation.
• Check faxed orders for accuracy.
• Assist in updating the test menu.
• Atlas- Assist in monitoring and pushing orders in Atlas.
• Update Atlas with providers per facility to decrease errors and results not being routed to the correct ordering provider.
• Triage all calls that are going through the LIS office.
• Order IU send out supplies as needed.
• Supplies- Assist all lab areas with receiving and storage.
• Perform other duties as assigned

Skills

Data entry

Medical terminology

Customer service

Education

High School Diploma

Tools

LIS (Laboratory Information System)

Atlas

HIS

Job description

Job Category: Professional or Business Support

Requisition Number: LABSU004364

• Posted : October 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Noblesville, IN 46060, USA

Description

Job Summary

The Lab Support Specialist provides support to the LIS System Administrator in the Laboratory assisting in investigation of Laboratory Information Systems issues. This includes the investigation and research of new tests or changes to current tests at the direction of the LIS Administrator. The Lab Support Specialists responds to inquiries from nursing units, physician offices, and reference laboratories regarding test orders, specimen requirements and reporting.

Job Responsibilities

• Communicate with all customers in a positive, professional and courteous manner.
• Cooperates with Lab Assistants, Nursing and Physician Office Staff to facilitate accurate test ordering, specimen integrity, and timely results reporting.
• Take appropriate action to notify supervisory personnel when issues arise.
• Review reference laboratory test updates to determine if test setup changes are required, including billing/CPT coding changes, specimen requirements, test number, or obsolete tests. Submit changes to LIS Administrator in a timely manner.
• Scan non-interfaced reference lab and pathology consult reports into the LIS.
• Participate in assisting with validation of LIS changes, upgrades, etc.
• Monitor Work queues, manual billing as needed or correct billing issues.
• Maintain and troubleshoot LIS printers, including label printers.
• Scanning of reports into HIS as needed. Scanning of other documents, including packing lists, courier logs, etc.
• Help in stocking and organizing new stock that comes through the lab.
• Filing records, department instrument printouts, and quality documentation.
• Check faxed orders for accuracy.
• Assist in updating the test menu.
• Atlas- Assist in monitoring and pushing orders in Atlas.
• Update Atlas with providers per facility to decrease errors and results not being routed to the correct ordering provider.
• Triage all calls that are going through the LIS office.
• Order IU send out supplies as needed.
• Supplies- Assist all lab areas with receiving and storage.
• Perform other duties as assigned

Education Requirements

• Minimum: High School Diploma
• Preferred: High School Diploma

Experience Requirements

• Minimum: Experience with data entry, medical terminology and customer service or equivalent combination of education and experience.
• Preferred: Previous laboratory information system experience preferred.

License / Certification Requirements

• None

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.