LIQUOR ASSOCIATE

Hansen's IGA Market; Elkhorn (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Hansen’s IGA Market in Elkhorn, WI is seeking a Wine & Spirits Associate to deliver best-in-class service while stocking, rotating, and facing the Wine & Spirits Department. You will assist guests with product selection and provide tastings and demonstrations as needed.

The role requires lifting up to 50 pounds, standing for long periods, and strong teamwork. We value initiative, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• Must provide best-in-class customer service and engagement with guests.
• Strong communication and interpersonal skills for assisting guests.
• Attention to detail in pricing, stocking, and display.
• Excellent time management and organizational abilities.
• Ability to work well in a team and anticipate department needs.
• Take initiative and make decisions as needed under supervision.

Responsibilities

• Serve customers in the Wine & Spirits Department with high-quality service and friendly engagement.
• Assist customers in selecting products and answering questions.
• Provide tastings and educational demonstrations to showcase offerings.
• Stock, rotate, and face Wine & Spirits aisles and maintain back stock and coolers.
• Participate in vendor interactions and assist with displays and merchandising.
• Help with unloading deliveries and training new associates as needed.
• Maintain a clean and safe work environment following regulations.

Skills

Guest service

Communication

Detail oriented

Time management

Team player

Initiative

Job description

Job Details

Job Location: Elkhorn, WI 53121

As a part of the Hansen’s IGA Market team, the Wine & Spirits Associate will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The Wine & Spirits Associate is responsible for rotating, stocking and facing the Wine & Spirits Department; ensuring each product is of high quality and priced accurately. The Wine & Spirits Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, interacting with vendors and participating in passive and active demonstrations as needed

Duties & Responsibilities

• Serve customers in the Wine & Spirits Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Assist customers in selecting products, answering questions and offering suggestions as needed
• Assist customers in discovering Hansen’s IGA Market extensive wine & spirits offerings through active sampling and educational programs
• Stock, rotate and face the Wine & Spirits Department aisles
• Maintain and work back stock items and coolers
• Participate in active and passive Wine & Spirits demonstrations
• Interacting with vendors as needed
• Create innovative display cases based on the sales for the week (directed by manager)
• Utilize u-boats, flat carts and other equipment to properly transport product
• Assist with unloading deliveries and gathering items to be stocked
• Assist with the training and mentoring of new associates in the Wine & Spirits Department
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Wine & Spirits Department duties as needed

QualificationsRequired Qualifications

• Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
• Eagerness to interact with customers
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner
• Strong sense of team – ability to anticipate the needs of the team
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 50 pounds