Shift Manager

Hansen's IGA Market; Town of Mondovi (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Hansen's IGA Market in Mondovi, WI is seeking a part-time team member to provide friendly, efficient customer service and assist with daily store operations. The role emphasizes guest interaction, inventory management, and adherence to safety and sanitation standards.

You will work under the Store Manager to support promotions, stocking, and training of new associates. Ideal candidates will be 18+ with experience in food handling, strong communication, and the ability to thrive in a fast-paced

Qualifications

• Must be 18+ years old due to equipment operation.
• Experience with food handling and cooking preferred.
• Eagerness to interact with customers.
• Strong sense of teamwork and supporting colleagues.
• Knowledge of health, sanitation and safety regulations.
• Ability to work in a fast-paced environment.
• Ability to adapt to changing conditions and priorities.
• Time management and organization skills.

Responsibilities

• Greet and assist customers, delivering best-in-class service.
• Answer questions, make suggestions and resolve complaints.
• Help manage all store areas and lead by example.
• Maintain perishable items, sanitation and store appearance.
• Open/close duties in absence of managers.
• Communicate daily needs and production schedules with departments.
• Assist with stocking, inventory and displays.
• Support with ordering and promotions as needed.
• Train and mentor new associates in-store.
• Maintain a safe, clean work environment per regulations.

Skills

Customer service

Teamwork

Communication

Adaptability

Time management

Problem solving

Tools

Microsoft Office

Job description

Job Location: Mondovi, WI 54755
Position Type: Part Time
Job Shift: Second

Duties/Responsibilities

• Serve customers throughout the store while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes greeting, engaging, delighting and thanking every guest for their business
• Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
• Manage all areas of the store, consistently leading by example and applying effective management techniques
• Maintain store conditions including, but not limited to, ensuring perishables are full and fresh, proper sanitation standards, and overall organization and appearance of the store
• Responsible for the opening and closing duties of the store in absence of a Store Manager or Assistant Store Manager
• Daily communication with departments to assess daily needs and production schedule
• Assist within the departments that have the greatest need for that day and report any staffing concerns to Store Manager or Assistant Store Manager
• Delegate tasks and assist with training and coaching as needed
• Assist with receiving and stocking daily deliveries as needed
• Create attractive department displays and end caps based on specific sales for the week
• Assist with ordering and inventory per the direction of the Store Manager or Assistant Store Manager
• Assist with store promotional sales events as needed
• Assist with the training and mentoring of new associates throughout the store
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other store duties as needed

Qualifications

• Must be a minimum of 18 years of age due to required operation of store equipment
• Prior experience with food handling and cooking, preferably in a grocery setting, as well as leadership experience is preferred
• Eagerness to interact with customers
• Strong sense of team – ability to anticipate the needs of the team
• Strong knowledge of local and state health, sanitation and safety regulations
• Ability to work at a fast paced and efficient manner
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Ability to maintain composure, meet deadlines and work effectively under pressure
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Excellent time management, prioritization and organization skills
• Excellent problem-solving and conflict resolution skills
• Strong computer skills, working knowledge in Microsoft Office product suite and
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 50 pounds