Wine & Spirits Specialist - Customer Experience & Demos

HANSENS IGA INC; Elkhorn (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Hansen's IGA Market in Elkhorn, WI, is seeking a Wine & Spirits Associate to provide best-in-class service and support within the department. The role focuses on greeting guests, assisting with product selection, and actively engaging customers through sampling and education.

Responsibilities include stocking, rotating, and facing the Wine & Spirits aisles, maintaining back stock and coolers, and helping with demonstrations.

Qualifications

• Must be 18 years or older due to operating Wine & Spirits equipment.
• Eagerness to interact with customers.
• Strong attention to detail and organizational skills.

Responsibilities

• Serve customers in the Wine & Spirits Department with courteous, best-in-class service.
• Assist customers with product selection and answer questions or provide suggestions.
• Encourage product discovery through active sampling and education.
• Stock, rotate, and face the Wine & Spirits Department aisles.
• Maintain back stock and coolers; assist with unloading deliveries.
• Support training and mentoring of new associates in the department.
• Keep the work area clean and safe by following safety and sanitation regulations.

Skills

Customer service

Stocking

Merchandising

Teamwork

Communication

Job description

Hansen's IGA Market in Elkhorn, WI, is seeking a Wine & Spirits Associate to provide best-in-class service and support within the department. The role focuses on greeting guests, assisting with product selection, and actively engaging customers through sampling and education.

Responsibilities include stocking, rotating, and facing the Wine & Spirits aisles, maintaining back stock and coolers, and helping with demonstrations.