Wine & Spirits Associate — Guest Experience Specialist

Hansen's IGA Market; Elkhorn (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Hansen’s IGA Market in Elkhorn, WI is seeking a Wine & Spirits Associate to deliver best-in-class service while stocking, rotating, and facing the Wine & Spirits Department. You will assist guests with product selection and provide tastings and demonstrations as needed.

The role requires lifting up to 50 pounds, standing for long periods, and strong teamwork. We value initiative, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• Must provide best-in-class customer service and engagement with guests.
• Strong communication and interpersonal skills for assisting guests.
• Attention to detail in pricing, stocking, and display.
• Excellent time management and organizational abilities.
• Ability to work well in a team and anticipate department needs.
• Take initiative and make decisions as needed under supervision.

Responsibilities

• Serve customers in the Wine & Spirits Department with high-quality service and friendly engagement.
• Assist customers in selecting products and answering questions.
• Provide tastings and educational demonstrations to showcase offerings.
• Stock, rotate, and face Wine & Spirits aisles and maintain back stock and coolers.
• Participate in vendor interactions and assist with displays and merchandising.
• Help with unloading deliveries and training new associates as needed.
• Maintain a clean and safe work environment following regulations.

Skills

Guest service

Communication

Detail oriented

Time management

Team player

Initiative

Job description

Hansen’s IGA Market in Elkhorn, WI is seeking a Wine & Spirits Associate to deliver best-in-class service while stocking, rotating, and facing the Wine & Spirits Department. You will assist guests with product selection and provide tastings and demonstrations as needed.

The role requires lifting up to 50 pounds, standing for long periods, and strong teamwork. We value initiative, attention to detail, and the ability to work in a fast-paced environment.