Liquid Cooling Service Growth Lead

Alfa Laval Mid Europe GmbH; Richmond (VA); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Healthcare benefits

Dental and vision plans

401(k) retirement plan

Paid holidays

Paid time off

Job summary

Alfa Laval Mid Europe GmbH is seeking a Service Business Development Manager to grow the liquid cooling service business focused on brazed heat exchangers and CDU systems. This hybrid role is based in Richmond, VA or Houston, TX and requires building service offerings, managing contracts, and strengthening customer relationships across data centers and industrial cooling sectors.

You have a business degree and 3+ years in technical sales or data center infrastructure, plus a mechanical aptitude

Qualifications

• Bachelor’s in Business or a related field.
• 3+ years in technical sales, applications engineering, or data center infrastructure.
• High mechanical aptitude and ability to explain complex concepts to non-technical stakeholders.

Responsibilities

• Develop service portfolio for brazed heat exchangers and CDU installations across target industries.
• Create and promote service packages covering commissioning, preventive maintenance, troubleshooting, upgrades, spare parts, performance optimization, and lifecycle support.
• Longer term, manage and expand service contracts to improve customer uptime, operational reliability, and long-term equipment performance.
• Provide technical troubleshooting support for cooling systems, heat transfer performance, and operational issues.
• Identify opportunities for retrofit solutions, system optimization, and aftermarket upgrades that improve efficiency and reduce operational risk.
• Build strong relationships with customers, consultants, contractors, OEMs, and data center operators.
• Support the development of predictive maintenance initiatives where applicable.
• Monitor market trends in liquid cooling, data centre infrastructure, and electronics cooling to identify future business opportunities.
• Ensure service activities are delivered in line with Alfa Laval quality, safety, and sustainability standards.

Skills

Technical sales

Applications engineering

Data center infrastructure

Mechanical aptitude

Communication

Education

Bachelor's degree in Business or related field

Job description

Alfa Laval Mid Europe GmbH is seeking a Service Business Development Manager to grow the liquid cooling service business focused on brazed heat exchangers and CDU systems. This hybrid role is based in Richmond, VA or Houston, TX and requires building service offerings, managing contracts, and strengthening customer relationships across data centers and industrial cooling sectors.

You have a business degree and 3+ years in technical sales or data center infrastructure, plus a mechanical aptitude