Lions Gate Hotel - Front Desk Agent Part time

Aimbridge Hospitality; Madison (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life and AD&D

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Lions Gate Hotel in Madison, WI is seeking a Part-Time Front Desk Agent to deliver warm welcomes, smooth check-ins, and a memorable guest experience. You’ll be the face of the hotel, handling reservations, guest requests, and payments with accuracy and a friendly attitude.

Open availability for AM and Mid shifts, including weekends, is required. Prior hospitality software experience and proficiency with Microsoft Office are helpful as you coordinate with team members and ensure a flawless guest

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm guest service and smooth check-ins/outs.
• Coordinate reservations and requests with the front desk team.
• Maintain accurate financial transactions at the front desk.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Part Time Position

Open availability required for AM and Mid Shift including weekends

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Lions Gate Hotel provides a unique workplace set within the historic McClellan military base, blending preserved character with modern amenities. Team members support 112 spacious guest rooms and suites with kitchenettes, along with complimentary breakfast, free parking, an outdoor pool, and pet‑friendly accommodations. The property also features extensive meeting and event space connected to The Officer’s Club, the on‑site restaurant and bar. It’s a versatile environment ideal for staff who enjoy serving business travelers, groups, and guests seeking a distinctive Sacramento experience.

Application deadline for Colorado positions: Part Time Position Open availability required for AM and Mid Shift including weekends