Linux Admin/Applications Support Specialist

Mirion Technologies; Franklin Township (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Customer Support Specialist, where you'll provide essential support for innovative software products. This role involves assisting customers with software installation and training, ensuring they have the best experience possible. With a focus on Linux proficiency and strong troubleshooting skills, you'll play a vital part in enhancing customer satisfaction. Enjoy a comprehensive benefits package, including health and dental insurance, while working in a collaborative environment. If you're passionate about technology and customer service, this opportunity is perfect for you.

Benefits

401(k)

Dental Insurance

Vision Insurance

Health Insurance

Flexible Paid Time Off

Qualifications

• 3-5 years of experience in IT support or customer service.
• Excellent customer service and troubleshooting skills.

Responsibilities

• Provide customer support and training for software products.
• Assist with software installation and testing functionalities.

Skills

Customer Service

Linux Proficiency

Command-Line Proficiency

Troubleshooting Skills

Communication Skills

Job description

Job Requirements:

• Provide customer support for software products
• Assist with software installation, both virtual and in-person (Some travel may be involved)
• Provide customer training, both virtual and in-person (Some travel may be involved)
• Software testing and evaluation of functionality
• Evaluate and facilitate software improvement suggestions for possible implementation
• Excellent customer service, computer, communication skills and troubleshooting skills
• Linux proficiency a must
• Command-Line Proficiency: Linux admins work heavily with the command line, using tools to manage files, users, processes, and systems.
• File System Management: Understanding file systems.
• Process and Service Management: Monitoring and managing running processes and system services is essential for system stability.
• (Mission Control\Zabbix) Package Management: Installing, updating, and removing software packages is a regular task. Linux Server\VM builds
• Must have 3-5 years' work experience in an IT support function or a customer service oriented.
• Candidate must live a commutable distance to Somerset, NJ

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Flexible Paid time off

Schedule:

• 8-hour shift

Work Location: In person

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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