Linehaul Billing Specialist | Optimize Rates & Invoices

Swift Transportation; Phoenix (AZ); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Tuition Assistance

Wellness Programs

Job summary

Swift Transportation in Phoenix is seeking a Billing Specialist to accurately rate and bill customers, balance multiple accounts, and ensure billing integrity according to contracts.

You will work in a team, read contracts, run SQL-based reports, and maintain organized records while providing timely, accurate billing support.

This role requires 1+ years in billing or office experience; an Associate degree is preferred.

Qualifications

• 1+ years of billing, accounting or general office experience required.
• Transportation industry experience preferred.
• Proficient in Excel.
• Ability to run and maintain query and SQL reports.
• Excellent organizational skills.
• Ability to read contracts.
• Ability to work effectively in a team environment.
• High School Diploma or GED required.
• Associates degree preferred.

Responsibilities

• Accurately and efficiently rate and bill customers in accordance with specifications by fully understanding all Billing and Electronic Data Interchange (EDI).
• Perform correct billing practices in a timely manner.
• Balance multiple accounts with various customer requirements.
• Complete and update account instructions and provide back up on accounts as assigned.
• Verify and confirm rates and applicable surcharges in accordance with customer contracts.
• Make changes and communicate rating concerns to sales, pricing or contract administration as necessary.
• Validate billings as well as 'bill to' and 'shipper' codes on a daily basis by reviewing edit reports and making necessary corrections.
• Monitor orders and place on hold as appropriate based on customer specifications.
• Research and resolve order concerns within billing standards according to hold reason.
• Review and request updates shipper billing profiles for event capturing flags (billable or not) based on customer contracts.
• Review and request updates shipper billing repository to include patterns per customer requirements.
• Enter line-haul rates for all line-haul addendums noted by Customer Service Representatives (CSR) or for specific 'print-only' lanes as dictated by contract requirements.
• Review and reprocess invoices (void and re-bill), as necessary, to ensure discrepancies are resolved in a timely manner and take proactive measures to avoid future occurrences.
• Update management with billing queue status and recommend ideas to streamline existing processes within several controllable billing queues and communicate to internal departments on non-controllable queues.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

Skills

Billing/Accounting experience

Excel proficiency

Read contracts

Team collaboration

Organizational skills

Education

High School Diploma or GED

Associates degree

Tools

SQL reports

Job description

Swift Transportation in Phoenix is seeking a Billing Specialist to accurately rate and bill customers, balance multiple accounts, and ensure billing integrity according to contracts.

You will work in a team, read contracts, run SQL-based reports, and maintain organized records while providing timely, accurate billing support.

This role requires 1+ years in billing or office experience; an Associate degree is preferred.