LIMS Pre-Sales Solutions Consultant

STARLIMS; United States; On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Market-competitive benefits

Job summary

STARLIMS is seeking a Business Consultant to support the Sales team with technical expertise and strategic guidance in the laboratory informatics space. You will develop tailored technical solutions, contribute to pre-sales activities and help influence customer decisions.

You will collaborate across Professional Services, Product Management, Sales Operations and Support to ensure winning demonstrations, accurate RFI/RFP content and strong customer partnerships.

Qualifications

• Strong understanding of the laboratory informatics industry.
• Hands-on experience in laboratory environments, or strong familiarity with laboratory operations and informatics requirements.
• Strong understanding of relevant regulatory standards.
• Ability to develop tailored technical solutions and explain complex information clearly.
• Strong problem-solving and analytical skills, with a customer-focused approach.
• Effective verbal and written communication skills for internal and client-facing interactions.
• Collaborative approach to working across departments to achieve business objectives.

Responsibilities

• Sales Support: Partner with the Sales team to drive the pre-sales process and stay aligned with revenue targets.
• RFI/RFP Support: Contribute the technical sections of RFIs and RFPs, ensuring the content is accurate, comprehensive and competitive.
• Solution Demonstrations: Develop and deliver tailored demonstrations that showcase the strengths and value of STARLIMS and address each customer's specific needs and challenges.
• Cross-functional Collaboration: Work closely with Professional Services, Product Management, Sales Operations, Marketing and Support to enable cohesive, efficient pre-sales and post-sales workflows.
• Customer Engagement: Communicate regularly with customers to ensure satisfaction, act as a trusted technical advisor and build lasting partnerships.
• Industry Expertise: Stay current on industry trends, competitive products and emerging technologies to position our solutions effectively.
• Strategic Input: Provide feedback on product enhancements and strategic initiatives, weighing both financial outcomes and customer impact.
• Integrity and Communication: Present complete, accurate information to internal and external stakeholders, keep commitments and uphold company values.

Skills

Laboratory informatics industry

Customer engagement

Pre-sales

Technical guidance

Communication skills

Tools

SQL databases

Oracle SQL Server

Microsoft SQL Server

Job description

STARLIMS is seeking a Business Consultant to support the Sales team with technical expertise and strategic guidance in the laboratory informatics space. You will develop tailored technical solutions, contribute to pre-sales activities and help influence customer decisions.

You will collaborate across Professional Services, Product Management, Sales Operations and Support to ensure winning demonstrations, accurate RFI/RFP content and strong customer partnerships.