LIMS Solutions Consultant — AI-Enabled Managed Services

Clinisys; Tucson (AZ); Hybrid; USD 75,000 - 101,000; Full time

Job summary

Clinisys seeks a Professional Services Consultant on our Managed Services team to optimize, troubleshoot, maintain, and enhance Clinisys environments post go-live. This highly technical, customer-facing role is ideal for solving complex problems with LIMS, databases, and laboratory information systems.

You will deliver premium post-go-live technical support, configure LIMS workflows, and use AI-enabled tools to streamline analysis, troubleshooting, and customer outcomes while supporting software

Qualifications

• 3+ years' experience supporting or administering LIMS for clinical/environmental/pharma/toxicology labs.
• Bachelor's degree in Life Sciences, Computer Science, Information Systems, Health Informatics, or related field.
• Strong PL/SQL and database troubleshooting skills.
• Experience supporting software lifecycle and testing/validation/UAT/change management.
• Strong analytical, problem-solving, and communication skills.
• Familiarity with AI-enabled tools such as Microsoft Copilot.

Responsibilities

• Deliver premium post-go-live technical support to Clinisys customers.
• Configure and optimize LIMS workflows in Clinisys Laboratory Solution.
• Utilize PL/SQL, reporting tools, and system analysis to troubleshoot issues.
• Resolve application workflow, database, and interface issues.
• Perform root cause analysis and implement sustainable solutions.
• Support enhancements, upgrades, testing, validation, and change management.
• Create technical documentation and train customer administrators and end users.
• Use AI-enabled tools to streamline analysis, troubleshooting, and outcomes.

Skills

PL/SQL

Database troubleshooting

LIMS knowledge

Software lifecycle

Testing/validation/UAT

Analytical problem solving

Communication skills

AI-enabled tools (Copilot)

Education

Bachelor's degree in Life Sciences / CS / Health Informatics

Tools

Crystal Reports

Power BI

Tableau

SSRS

Python/Java/JavaScript/C#/PL/SQL

Job description

Clinisys seeks a Professional Services Consultant on our Managed Services team to optimize, troubleshoot, maintain, and enhance Clinisys environments post go-live. This highly technical, customer-facing role is ideal for solving complex problems with LIMS, databases, and laboratory information systems.

You will deliver premium post-go-live technical support, configure LIMS workflows, and use AI-enabled tools to streamline analysis, troubleshooting, and customer outcomes while supporting software