Business Consultant

STARLIMS Corporation; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Market-competitive benefits

Résumé du poste

STARLIMS Corporation is seeking a Business Consultant to support the sales team and retain customers by leveraging technical expertise and strategic guidance. You will develop tailored solutions, engage with customers, and influence purchase decisions across global accounts.

In this highly visible role, you will collaborate with Professional Services, Product Management, Sales Operations, Marketing and Support to ensure pre-sales and post-sales success while staying current on industry trends

Qualifications

• Strong understanding of the laboratory informatics industry and regulatory landscape.
• Hands-on experience in laboratory environments or familiarity with lab operations and informatics requirements.
• Ability to translate complex technical concepts into clear solutions for customers.
• Proven capability to design tailored technical solutions for diverse customer needs.
• Strong problem-solving and analytical skills with a customer-focused approach.
• Excellent verbal and written communication for internal and client-facing discussions.
• Collaborative approach across departments to drive business objectives.

Responsabilités

• Sales Support: Partner with Sales to drive pre-sales activities and align with revenue targets.
• RFI/RFP Support: Contribute accurate, comprehensive technical sections for RFIs and RFPs.
• Solution Demonstrations: Develop and deliver tailored STARLIMS demonstrations addressing customer challenges.
• Cross-Functional Collaboration: Work with Professional Services, Product, Sales Ops, Marketing and Support for cohesive workflows.
• Customer Engagement: Maintain regular communication to ensure satisfaction and build lasting partnerships.
• Industry Expertise: Stay current on industry trends and competitive technologies for positioning solutions.
• Strategic Input: Provide feedback on product enhancements considering financial impact and customer value.
• Integrity and Communication: Present complete, accurate information to stakeholders and uphold company values.

Connaissances

Laboratory informatics

Customer-facing

Regulatory know-how

Technical solutioning

Problem solving

Cross-functional collab

Communication skills

Outils

SQL databases (Oracle, MS SQL)

Description du poste

ABOUT STARLIMS

STARLIMS provides leading Laboratory Information Management System (LIMS) solutions that have served customers worldwide for more than 30 years. The STARLIMS suite helps laboratories improve the reliability of sampling processes, manage complex testing workflows and analytical methods, support compliance with global regulatory requirements and industry standards, and deliver comprehensive reporting, monitoring and analysis.

With support centers across the globe, STARLIMS solutions are used in laboratories across a wide range of industries, including pharma and biotech, life sciences, food and beverage, manufacturing, oil and gas, petrochemical, chemical, public health, forensics and environmental, offering global career opportunities.

ABOUT THE ROLE

The Business Consultant is a highly visible position that plays a key role in the sales process and in customer retention. Business Consultants support the Sales team in meeting annual revenue objectives through technical expertise and strategic guidance, and are expected to operate with professionalism, strategic insight and a customer-centric approach.

The role requires in-depth knowledge of the laboratory informatics industry and strong proficiency with STARLIMS products. You will work closely with teams across the organization to develop technical solutions tailored to customer needs, contributing to the overall sales strategy and influencing purchase decisions.

PRIMARY RESPONSIBILITIES

• Sales Support: Partner with the Sales team to drive the pre-sales process and stay aligned with revenue targets.
• RFI/RFP Support: Contribute the technical sections of RFIs and RFPs, ensuring the content is accurate, comprehensive and competitive.
• Solution Demonstrations: Develop and deliver tailored demonstrations that showcase the strengths and value of STARLIMS and address each customer’s specific needs and challenges.
• Cross-Functional Collaboration: Work closely with Professional Services, Product Management, Sales Operations, Marketing and Support to enable cohesive, efficient pre-sales and post-sales workflows.
• Customer Engagement: Communicate regularly with customers to ensure satisfaction, act as a trusted technical advisor and build lasting partnerships.
• Industry Expertise: Stay current on industry trends, competitive products and emerging technologies to position our solutions effectively.
• Strategic Input: Provide feedback on product enhancements and strategic initiatives, weighing both financial outcomes and customer impact.
• Integrity and Communication: Present complete, accurate information to internal and external stakeholders, keep commitments and uphold company values.

QUALIFICATIONS

• Strong understanding of the laboratory informatics industry.
• Hands-on experience in laboratory environments, or strong familiarity with laboratory operations and informatics requirements.
• Strong understanding of relevant regulatory standards.
• Ability to develop tailored technical solutions and explain complex information clearly.
• Strong problem-solving and analytical skills, with a customer-focused approach.
• Effective verbal and written communication skills for internal and client-facing interactions.
• Collaborative approach to working across departments to achieve business objectives.

Preferred

• Basic experience with SQL-compliant databases, particularly Oracle and Microsoft SQL Server.

BENEFITS

STARLIMS offers market-competitive benefits.

If you are looking for an opportunity to stay ahead of the innovation curve while building on a proven foundation, we want to hear from you.