LIHTC Property Assistant Manager — Resident Services

RiseMe; New Haven (CT); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

PTO 15 days

Paid holidays

Birthday off

Medical, Dental, Vision

401(k)

Tuition Reimbursement

Job summary

Trinity Management, LLC is seeking an experienced Assistant Property Manager to support daily operations of an affordable housing community. You will work closely with the Property Manager to ensure compliant operations and high resident satisfaction.

The role emphasizes HOME LIHTC compliance, resident services, and coordination with vendors, with 2–5 years of property management experience and proficiency in Yardi and Microsoft Office.

Qualifications

• 2–5 years of property management experience.
• Experience with Section 8 and LIHTC affordable housing programs.
• LIHTC Certification preferred.
• COS Certification preferred.
• Bilingual (Spanish/English) is a plus.
• Proficiency with Microsoft Office Suite.
• Yardi experience strongly preferred.
• Strong organizational, administrative, and multitasking skills.
• Excellent customer service, communication, and conflict-resolution abilities.

Responsibilities

• Assist the Property Manager with the daily operations of the community.
• Provide outstanding customer service to residents, applicants, vendors, and visitors.
• Process rental applications, income verifications, certifications, and recertifications.
• Maintain compliance with HOME LIHTC, and other affordable housing regulations.
• Organize and maintain resident files, office records, and compliance documentation.
• Process and track maintenance work orders through completion.
• Coordinate with vendors, contractors, and onsite staff.
• Process invoices.
• Prepare resident correspondence, notices, and community communications.
• Assist with rent collection, delinquency follow-up, and general administrative duties.
• Support occupancy goals and resident retention efforts.

Skills

Organizational skills

Administrative skills

Multitasking

Customer service

Communication

Conflict resolution

Education

LIHTC Certification

COS Certification

Tools

Microsoft Office Suite

Yardi

Job description

Trinity Management, LLC is seeking an experienced Assistant Property Manager to support daily operations of an affordable housing community. You will work closely with the Property Manager to ensure compliant operations and high resident satisfaction.

The role emphasizes HOME LIHTC compliance, resident services, and coordination with vendors, with 2–5 years of property management experience and proficiency in Yardi and Microsoft Office.