LIHTC Leasing & Affordable Housing Specialist

Paycom - ATS; Chantilly (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

Paid time off and holidays

Flexible spending accounts

Life insurance

Volunteer time off

Job summary

TM Associates Management, Inc. is seeking a Leasing Agent to support the successful lease-up of a new LIHTC community in Chantilly, VA. You will manage inquiries, tours, and applicant communications while ensuring LIHTC eligibility and documentation are accurate and compliant.

The role emphasizes customer service, sales follow-up, and precise recordkeeping within a fast-paced, guidance-driven environment. Weekend availability may be required as part of operating hours.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in leasing, property management, affordable housing, sales, hospitality, or customer service preferred.
• LIHTC lease-up, affordable housing, or income-certification experience strongly preferred.
• Working knowledge of Fair Housing requirements; LIHTC training or certification is a plus.
• Proficiency with Microsoft Outlook, Word, and Excel; experience with Yardi or comparable property management software is preferred.
• Ability to work independently and collaboratively in a fast-paced lease-up environment.

Responsibilities

• Support lease-up goals by responding promptly to inquiries, scheduling appointments, conducting tours, and following up with prospective residents.
• Explain the application, screening, income-restriction, and leasing processes clearly and professionally.
• Assist applicants with completing rental applications and required LIHTC eligibility forms.
• Collect, organize, and review income, asset, student-status, and household documentation for completeness before compliance review.
• Maintain accurate waitlist, traffic, application, and leasing records in accordance with company procedures and fair housing requirements.
• Coordinate with compliance and property management staff to resolve missing information and move qualified applicants through the approval process.
• Prepare lease files, notices, move-in documents, and other correspondence accurately and on schedule.
• Conduct market outreach, resident referral activities, community events, and other marketing efforts that support lease-up objectives.
• Maintain show units, tour routes, and the leasing office in professional condition.
• Protect applicant and resident confidentiality and follow all applicable Fair Housing, Section 42 LIHTC, and company requirements.

Skills

Customer service

Sales

Organization

Written communication

Follow-up

Time management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Yardi

Job description

TM Associates Management, Inc. is seeking a Leasing Agent to support the successful lease-up of a new LIHTC community in Chantilly, VA. You will manage inquiries, tours, and applicant communications while ensuring LIHTC eligibility and documentation are accurate and compliant.

The role emphasizes customer service, sales follow-up, and precise recordkeeping within a fast-paced, guidance-driven environment. Weekend availability may be required as part of operating hours.