LIHEAP Compliance & Reconciliation Specialist

Comcap; Cranston (RI); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) or 403(b)

Flexible spending accounts

Tuition reimbursement

Job summary

CCAP seeks a LIHEAP Compliance Specialist to ensure accurate processing and reconciliation of deliverable-fuel transactions for LIHEAP households. The role supports compliance with CCAP procedures and funding requirements through vendor documentation review, transaction monitoring, grant reconciliation, and audit preparation.

You will collaborate with LIHEAP program staff, Fiscal, fuel vendors, and agency leadership to identify discrepancies and ensure timely, well-documented transactions within

Qualifications

• High school diploma or equivalent required; associate degree in business administration, human services, accounting, finance, or a related field preferred.
• Prior experience in compliance, vendor coordination, fuel assistance, fiscal documentation, reconciliation, data entry, quality assurance, or program administration preferred.
• Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams; experience with Hancock or similar program management software preferred.
• Provide and maintain all required immunizations and/or vaccinations.
• Complete and maintain all required background checks.

Responsibilities

• Collect, organize, review, and track metered delivery tickets and other required documentation submitted by fuel vendors for LIHEAP households receiving deliverable fuel.
• Review vendor documentation for completeness, accuracy, legibility, dates of service, household information, fuel type, quantity delivered, pricing, and required supporting information.
• Identify discrepancies, missing information, duplicate or questionable transactions, and other documentation concerns requiring follow‑up or correction.
• Communicate with fuel vendors and internal staff to resolve incomplete, inaccurate, missing, or unclear documentation in a timely manner.
• Enter and maintain delivery and transaction data in agency systems, including Hancock, ensuring information is accurately matched to household records, grant balances, and applicable funding sources.
• Monitor and reconcile LIHEAP funding balances associated with deliverable‑fuel transactions, including transactions involving more than one grant or fiscal year.
• Maintain complete and organized electronic and paper records to support program monitoring, quality assurance reviews, fiscal reviews, and audits.
• Prepare periodic reports regarding vendor activity, outstanding documentation, unresolved discrepancies, refund status, grant balances, and other program compliance measures.
• Monitor recurring vendor documentation or transaction issues and communicate trends or concerns to program leadership.
• Assist in developing and improving internal tracking tools, vendor communication practices, documentation standards, and compliance workflows.
• Respond to requests for documentation and information related to internal reviews, state or federal monitoring, fiscal reviews, and audits.
• Maintain confidentiality and safeguard participant, vendor, program, and financial information in accordance with applicable requirements and CCAP policies.
• Perform other related duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Data reconciliation

Financial data entry

Vendor communication

Documentation standards

Confidentiality

Diversity awareness

MS Office

Education

High school diploma

Associate degree preferred

Tools

Hancock

Microsoft Office

Teams

Job description

CCAP seeks a LIHEAP Compliance Specialist to ensure accurate processing and reconciliation of deliverable-fuel transactions for LIHEAP households. The role supports compliance with CCAP procedures and funding requirements through vendor documentation review, transaction monitoring, grant reconciliation, and audit preparation.

You will collaborate with LIHEAP program staff, Fiscal, fuel vendors, and agency leadership to identify discrepancies and ensure timely, well-documented transactions within