LIFTS Dispatcher: Drive Safe Mobility & Community Care

Linn County; Cedar Rapids (IA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

IPERS

Wellness program

Free on-site fitness centers

12 paid holidays

Training & professional development

Job summary

Linn County is seeking a LIFTS dispatcher to coordinate and monitor daily transportation services for elderly and disabled riders, ensuring safety and timeliness through route planning, driver coordination, and real-time communication.

This role requires a high school diploma, one year of experience in driving or customer service, and a valid Iowa CDL with air brake and passenger endorsements; typical schedule Monday to Friday, 8 a.m. to 5 p.m., with competitive hourly pay of $22.75.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in paid driving, customer service, or human services.
• Possession of a Valid State of Iowa Commercial Driver's License with air brake and passenger endorsements.

Responsibilities

• Coordinates and monitors daily operations of Linn County’s LIFTS transportation services by receiving ride requests, scheduling drivers, and dispatching vehicles.
• Ensures timely and safe service through route planning, real-time driver communication, and passenger support.
• Maintains operational records, provides backup driving when needed, and supports emergency response efforts.
• Dispatches drivers via two-way radio or digital systems and maintains contact throughout service routes.
• Collaborates with dispatch team and department leadership to continuously improve scheduling and service delivery.

Education

High school diploma or equivalent

Commercial Driver's License (Iowa) with air brake and passenger endorsements

Job description

Linn County is seeking a LIFTS dispatcher to coordinate and monitor daily transportation services for elderly and disabled riders, ensuring safety and timeliness through route planning, driver coordination, and real-time communication.

This role requires a high school diploma, one year of experience in driving or customer service, and a valid Iowa CDL with air brake and passenger endorsements; typical schedule Monday to Friday, 8 a.m. to 5 p.m., with competitive hourly pay of $22.75.