Lift Operator

Sugarloaf Mountain Corporation; Boyne Falls (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Discounts on food, beverages, retail,?

Job summary

Boyne Mountain Resort is hiring a Lift Operator to help run ski lifts safely and efficiently. You will assist guests, operate conveyances, and maintain equipment, delivering outstanding customer service in an outdoor, variable-weather environment across the mountain.

Responsibilities include promoting our L.E.A.D.S. core values, loading and unloading guests, monitoring safety, performing basic snow maintenance, and communicating clearly with the lift team and ski patrol.

Qualifications

• At least 18 years old.
• High school diploma or GED.
• Available to work days, evenings, weekends and holidays.
• Enjoy outdoor work in various weather conditions.
• Customer service oriented.

Responsibilities

• Promoting and exemplify Boyne Resorts L.E.A.D.S. core values. Contributing to creating and maintaining a culture of positivity, productivity, and professionalism.
• Lift Operation: Operating ski lifts and other conveyance systems, ensuring the smooth and safe transport of guests. Keeping chairs, corral and terminal areas clean and orderly.
• Guest Assistance: Displaying Attitude is Everything by helping guests load and unload from lifts, providing instructions for safe riding, and offering general assistance as needed.
• Safety Monitoring: Ensuring Excellence in Execution by assisting with daily lift inspections. Observing and enforcing safety protocols, including checking lift tickets, ensuring appropriate usage of safety bars, and managing lift lines.
• Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol.
• Equipment Maintenance: Utilizing Long-Term Thinking by conducting regular inspections, reporting any issues to the maintenance team.
• Weather Monitoring: Staying informed about current weather conditions, adjusting lift operations accordingly.
• Emergency Response: Acting quickly and effectively in case of an emergency, following established procedures and notifying appropriate personnel.
• Customer Service: Providing exceptional customer service, offering information about the resort, answering guest questions, and ensuring a positive experience.
• Team Collaboration: Serve First and Develop Great People by working closely with other lift operators, ski patrol, and mountain operations staff to ensure smooth operations across the resort.

Education

High school diploma or GED

Job description

Overview

As a Lift Operator you play a crucial role in ensuring the safety and efficiency of lift operations at the resort. This position involves operating ski lifts, assisting guests, maintaining equipment, and providing excellent customer service. The ideal candidate is attentive, safety-conscious, and enjoys working in an outdoor environment.

As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as:

• ski passes
• golf passes
• waterpark passes
• discounts for food, beverages, retail, daycare, and so much more!

"Work Where You Love To Play!" at Boyne Mountain Resort.

Responsibilities

Essential Job Functions (including but not limited to):

• Promoting and exemplify Boyne Resorts L.E.A.D.S. core values. Contributing to creating and maintaining a culture of positivity, productivity, and professionalism.
• Lift Operation: Operating ski lifts and other conveyance systems, ensuring the smooth and safe transport of guests. Keeping chairs, corral and terminal areas clean and orderly. Performing snow maintenance on ramps, terminal areas, corral and other areas as needed.
• Guest Assistance: Displaying Attitude is Everything by helping guests load and unload from lifts, providing instructions for safe riding, and offering general assistance as needed.
• Safety Monitoring: Ensuring Excellence in Execution by assisting with daily lift inspections. Observing and enforcing safety protocols, including checking lift tickets, ensuring appropriate usage of safety bars, and managing lift lines.
• Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol.
• Equipment Maintenance: Utilizing Long-Term Thinking by conducting regular inspections, reporting any issues to the maintenance team.
• Weather Monitoring: Staying informed about current weather conditions, adjusting lift operations accordingly.
• Emergency Response: Acting quickly and effectively in case of an emergency, following established procedures and notifying appropriate personnel.
• Customer Service: Providing exceptional customer service, offering information about the resort, answering guest questions, and ensuring a positive experience.
• Team Collaboration: Serve First and Develop Great People by working closely with other lift operators, ski patrol, and mountain operations staff to ensure smooth operations across the resort.

Qualifications

This position may be for you if:

• You are at least 18 years old
• Achieved a high school diploma or general education degree (GED)
• You are available to work days, evenings, weekends and holidays
• You enjoy working outside in various weather conditions
• You wouldenjoy acustomer service position helping and interacting with guests