Lift Operations Lead

Brighton Resort; Brighton (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Ski Pass

UTA Bus Access

Lift Ticket Discounts

Multi-area Lift Tickets Discounts

Employee Discounts

Job summary

Brighton Resort seeks a Lift Lead to oversee daily lift operations, ensuring safety, efficiency, and guest satisfaction on the mountain.

You'll supervise a small team, coach operators, manage break schedules, complete logs and inspections, and collaborate with patrol and maintenance to uphold resort standards. Outdoor work in all weather is expected.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• Ability to lift 35 lbs and push/pull 50 lbs unassisted.
• Comfort working outdoors in all weather for long periods.
• Ability to ski or snowboard at least at an intermediate level.
• Strong communication skills with focus on safety and guest service.
• Ability to stay attentive and focused for extended periods.
• Commitment to safety procedures and hazard response.
• Willingness to work with teammates from diverse backgrounds.
• Availability for at least five shifts per week, including peak holidays, with day and night shifts as scheduled.
• Passion for the outdoors.
• Reliable commuting to the resort in various weather conditions.
• Experience in safety-critical and guest service roles.
• Leadership or supervisory experience, even in small teams.
• Ability to coach, mentor, and lead by example.

Responsibilities

• Oversee lift operations during shifts to ensure safety procedures are followed.
• Monitor operators and guests, address hazards promptly.
• Coordinate with other leads, ski patrol, and maintenance to resolve safety concerns.
• Support lift team by providing clear, friendly instructions to guests.
• Assist operators with challenging guest situations or questions about conditions, events, and terrain.
• Act as a positive role model, maintaining professionalism and patience in all interactions.
• Remain composed in all weather and guest scenarios.
• Encourage a positive, team-focused mindset among operators.
• Perform lift operator duties, including loading/unloading and line management.
• Complete daily logs, inspections, and paperwork on time.
• Coordinate operator breaks, tasks, and rotations.
• Maintain load & unload areas in excellent condition.
• Contribute to ongoing improvements in lift operations, including maze setup and signage adjustments.
• Identify recurring issues and communicate solutions to leadership.
• Lead, coach, and train operators on safe and efficient practices.
• Communicate effectively with leads and management for team success.

Skills

Leadership

Safety

Communication

Guest service

Outdoor work

Education

High School Diploma

Job description

Overview

Brighton Resort is looking for fun, energetic, and enthusiastic people to join our

Overview

Brighton Resort is looking for fun, energetic, and enthusiastic people to join ourLift Operations Team! Lift Leads play a key role in creating a safe, welcoming, and memorable mountain experience for every guest. This position is perfect for those who enjoy working outdoors, being part of a close-knit team, and sharing the excitement of skiing and snowboarding with our guests. Lift Leads are experienced operators who take on added responsibilities to help keep their assigned lift running safely and smoothly. They oversee a lift during day-to-day operations and work with a small team of leads for that lift to monitor performance, support operators, and keep operations in line with resort and industry standards. Leads perform the same duties as operators while also helping with break scheduling, training, and daily paperwork. They communicate with other leads and lift operations leadership to address issues and coordinate adjustments. Above all, Lift Leads set a positive example, stay attentive to safety, and are a resource for their teammates. If you love the mountains, thrive in a fast-paced outdoor environment, and enjoy helping others, we’d love to have you on the team! The Lift Lead position is a Full time Seasonal position. Leads should be available for at least five shifts per week and must be available during peak holiday periods.

Perks

• FREE All-Access Brighton Ski Pass
• FREE UTA bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Responsibilities

• Prioritize Safety by:
• Overseeing lift operations during your shift to ensure all safety procedures are followed.
• Monitoring operators and guests, addressing hazards or unsafe behavior promptly.
• Coordinating with other leads, ski patrol, and lift maintenance to resolve safety concerns.
• Serve First by:
• Supporting your lift team in providing friendly, clear instructions to guests.
• Assisting operators with challenging guest situations or questions about conditions, events, and terrain.
• Acting as a positive role model, demonstrating professionalism and patience in every guest interaction.
• Show that Attitude is Everything by:
• Remaining composed and positive in all weather and guest scenarios.
• Encouraging and reinforcing a positive, attentive, and team-focused mindset among operators.
• Deliver Excellence in Execution by:
• Performing all lift operator duties, including loading, unloading, and line management.
• Ensuring daily logs, inspections, and paperwork are completed accurately and on time.
• Coordinating operator breaks, tasks, and rotations.
• Working with lift operators to maintain excellent load & unload areas.
• Think Long Term by:
• Contributing to the ongoing improvement of lift operations, including maze setup, ramp maintenance, and signage adjustments.
• Identifying recurring operational or training issues and communicating solutions to leadership.
• Helping maintain consistent standards across all shifts for safety and guest experience.
• Develop Great People by:
• Acting as a resource and mentor for lift operators, providing guidance, support, and feedback.
• Helping lead, coach, and train operators on safe and efficient lift practices.
• Communicating effectively with other leads and management to ensure team success and development.

Qualifications

• Are 18 years of age or older.
• Have a high school diploma or equivalent.
• Can lift 35 lbs and push/pull 50 lbs unassisted.
• Are comfortable working outdoors in all weather conditions for long periods.
• Can ski or snowboard safely at an intermediate or higher level.
• Have strong communication skills and a focus on safety and guest service.
• Can stay attentive and focused on surroundings for extended periods without distraction.
• Are committed to following safety procedures and addressing hazards immediately.
• Want to work with teammates from diverse backgrounds.
• Are available to work at least five shifts per week, including peak holiday periods, with day and night shifts as scheduled.
• Have a passion for the outdoors.
• Can reliably get to and from the resort in various weather conditions.
• Have experience in safety-critical and guest service roles.
• Have previous leadership or supervisory experience, even in a small team setting.
• Can support, coach, and mentor team members while leading by example.
• Can complete required documentation, logs, and communication tasks accurately and on time

Preferred

• Have experience leading teams in outdoor, high-traffic, or safety-critical environments.
• Have experience training or mentoring team members.
• Are familiar with lift operations procedures and emergency protocols.