Lift Operator

Boyne Mountain Resort; Boyne Falls (MI); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Food & beverage discounts

Retail discounts

Daycare discounts

Job summary

Boyne Mountain Resort in Michigan is seeking a Lift Operator to ensure safe and efficient lift operations, assist guests, maintain equipment, and deliver outstanding service in an outdoor setting. You will operate ski lifts, help guests load and unload, monitor safety, perform basic maintenance, and coordinate with patrol and mountain teams to keep the slopes running smoothly.

Applicants must be 18+, have a high school diploma or GED, and be available to work days, evenings, weekends, and

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Available to work days, evenings, weekends and holidays.
• Enjoy working outside in various weather conditions.
• Would enjoy a customer service position helping and interacting with guests.

Responsibilities

• Operate ski lifts and conveyance systems, ensuring safe transport of guests, and keep areas clean.
• Assist guests with loading/unloading and provide instructions for safe riding.
• Monitor safety procedures, check lift tickets, and enforce safety bars.
• Maintain clear and professional communication with guests and team members.
• Inspect equipment and report issues to the maintenance team.
• Monitor weather and adjust operations accordingly.
• Respond quickly to emergencies following procedures.
• Provide information about the resort and assist guests.
• Collaborate with lift operators, ski patrol, and mountain operations staff.

Skills

Customer service

Safety awareness

Outdoor work

Education

High school diploma or GED

Job description

As a Lift Operator you play a crucial role in ensuring the safety and efficiency of lift operations at the resort. This position involves operating ski lifts, assisting guests, maintaining equipment, and providing excellent customer service. The ideal candidate is attentive, safety-conscious, and enjoys working in an outdoor environment.

As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more!

Work Where You Love To Play! at Boyne Mountain Resort.

Responsibilities

• Promoting and exemplify Boyne Resorts L.E.A.D.S. core values. Contributing to creating and maintaining a culture of positivity, productivity, and professionalism.
• Lift Operation: Operating ski lifts and other conveyance systems, ensuring the smooth and safe transport of guests. Keeping chairs, corral and terminal areas clean and orderly. Performing snow maintenance on ramps, terminal areas, corral and other areas as needed.
• Guest Assistance: Displaying Attitude is Everything by helping guests load and unload from lifts, providing instructions for safe riding, and offering general assistance as needed.
• Safety Monitoring: Ensuring Excellence in Execution by assisting with daily lift inspections. Observing and enforcing safety protocols, including checking lift tickets, ensuring appropriate usage of safety bars, and managing lift lines.
• Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol.
• Equipment Maintenance: Utilizing Long-Term Thinking by conducting regular inspections, reporting any issues to the maintenance team.
• Weather Monitoring: Staying informed about current weather conditions, adjusting lift operations accordingly.
• Emergency Response: Acting quickly and effectively in case of an emergency, following established procedures and notifying appropriate personnel.
• Customer Service: Providing exceptional customer service, offering information about the resort, answering guest questions, and ensuring a positive experience.
• Team Collaboration: Serve First and Develop Great People by working closely with other lift operators, ski patrol, and mountain operations staff to ensure smooth operations across the resort.

Qualifications

• You are at least 18 years old
• Achieved a high school diploma or general education degree (GED)
• You are available to work days, evenings, weekends and holidays
• You enjoy working outside in various weather conditions
• You would enjoy a customer service position helping and interacting with guests