Lift Attendant Supervisor

Snowshoe Mountain Resort; Webster Springs (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player invites you to experience the thrill of mountain life while working as a Lift Attendant Supervisor. This role offers a unique opportunity to engage with guests in a breathtaking outdoor setting. You'll be responsible for training staff, ensuring safety during lift operations, and providing exceptional guest service. If you have a passion for the outdoors and enjoy working in a dynamic environment, this position is perfect for you. Join a team that values enthusiasm and a love for winter sports, and enjoy perks like free skiing privileges and discounts on gear.

Benefits

Affordable on-mountain employee housing

Free skiing and snowboarding privileges

401k plan

Discounted Friends and Family Lift Ticket Vouchers

30% off food & beverage

Pro Deals from top brands

Qualifications

• 2 years' experience with lift operations or supervisory role preferred.
• Must have some computer knowledge and skiing/snowboarding ability.

Responsibilities

• Train employees on lift safety and proper techniques.
• Assist guests with loading/unloading lifts and address concerns.
• Ensure proper signage and smooth ramps for safe operations.

Skills

Guest Service

Safety Training

Lift Operations

Conflict Resolution

Education

High School Diploma or GED

Tools

Computer Skills

Job description

Flex Year Round
Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $17 per hour
• Start Date: May or June
• This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
• Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks:

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Experience the thrill of mountain life while working in a winter wonderland! If you've ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all.

We're looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Job Responsibilities:

• Training & Safety: Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment. Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Guest Assistance: Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts. Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Operations & Monitoring: Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly. Monitor weather conditions and shut down operations during severe weather.
• Staffing & Support: Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts. Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Inventory & Documentation: Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Collaboration & Communication: Assist other departments with lift operations and conduct staff meetings. Keep up-to-date on industry standards and ANSI-B77 code changes.

Driving:

• Have a valid Driver's license and ability to pass the Snowshoe Driving Program

Preferred Experience:

• 2 years' experience with lift operations or 2 years experience in a supervisory role
• Must have some computer knowledge
• Skiing or Snowboarding ability

Education:

• High School Diploma or GED

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.