Lifestyle Guest Services Specialist - Flexible Hours

SUN CITY LINCOLN HILLS COMMUNITY ASSOC CA NONPROFT MUTUAL BNFT CORP; Lincoln (CA); On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Employee Assistance Program

401(k) with employer match

Flexible Spending Account

Paid holidays

Sick leave

Job summary

Sun City Lincoln Hills Community Association is seeking a Lifestyle Guest Services Associate to be the friendly face residents rely on for information, event registration, and exceptional customer service. You’ll support daily operations across our Lodges and reflect the welcoming spirit of the Sun City Lincoln Hills Community Association.

You’ll enjoy part-time hours with evenings, weekends, and holidays as needed, contributing to a vibrant active adult community through organized operations

Qualifications

• High School Diploma or GED.
• Clear and effective written and spoken English.

Responsibilities

• Serve as a primary point of contact for residents and guests with professional, friendly customer service.
• Provide accurate information about community programs, events, and services.
• Register participants for classes, trips, programs, and special events.
• Process payments, issue receipts, handle refunds/exchanges, and complete end of day balancing.
• Prepare deposits for multiple Lodge locations and follow established financial procedures.
• Verify resident and guest eligibility for activities.
• Conduct Guest Services rounds to ensure safety, cleanliness, and proper room setup.
• Issue work orders, update signage, and maintain promotional materials.
• Perform clerical tasks: phones, data entry, filing, copying, equipment checkout, lost and found.
• Create hall signage using PowerPoint.
• Maintain CPR/AED and First Aid certification and respond to emergencies when needed.
• Participate in staff meetings and stay updated through internal communications.
• Work flexible hours including evenings, weekends, and holidays as needed.

Skills

Customer service

Clear communication

Multitasking

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Office

PowerPoint

Job description

Sun City Lincoln Hills Community Association is seeking a Lifestyle Guest Services Associate to be the friendly face residents rely on for information, event registration, and exceptional customer service. You’ll support daily operations across our Lodges and reflect the welcoming spirit of the Sun City Lincoln Hills Community Association.

You’ll enjoy part-time hours with evenings, weekends, and holidays as needed, contributing to a vibrant active adult community through organized operations