Lifestyle & Events Coordinator for Resident Experience

Greystar; Plano (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off and holidays

401(k) with company match

Employee housing discount at Greystar-

Sabbatical and parental leave programs

Job summary

Greystar invites applications for a Lifestyle Coordinator to support day-to-day community management in Plano. You will work with the Community Manager and Sales Consultants on move-ins, event planning, and sales/marketing activities for the community.

The role requires coordinating tours, answering inquiries, managing packages, maintaining amenities, and organizing calendars and newsletters to engage residents and drive retention.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member.
• Assists with tours as needed.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Ensures all amenities are in tour condition and prepared for resident use.
• Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses.
• Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
• Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
• Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
• Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget. #LI-AW1

Job description

Greystar invites applications for a Lifestyle Coordinator to support day-to-day community management in Plano. You will work with the Community Manager and Sales Consultants on move-ins, event planning, and sales/marketing activities for the community.

The role requires coordinating tours, answering inquiries, managing packages, maintaining amenities, and organizing calendars and newsletters to engage residents and drive retention.