Lifestyle Administrator / Administrative Assistant

Inframark LLC; Katy (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Inframark. Lifestyle Administrator position supporting community engagement and office operations. Coordinates lifestyle programs, events, and communications while providing administrative support to ensure smooth onsite operations.

The ideal candidate is organized, customer-service oriented, and capable of balancing event planning with administrative duties. This role may require occasional nights, weekends, and holidays.

Qualifications

• Education: High School Diploma or GED.
• Licenses: Valid Driver's License.
• Experience: Previous experience in customer service, office administration, or event coordination preferred.
• Technical Skills: Proficiency in Microsoft Office applications and comfort with email platforms, websites, and social media management.
• Communication: Excellent verbal and written communication skills; professional, courteous, and responsive.
• Organization: Strong attention to detail and ability to manage multiple tasks and deadlines.
• Teamwork: Positive attitude, willingness to assist others, and ability to work collaboratively in a team environment.
• Problem Solving: Demonstrates initiative in resolving issues and ensuring resident satisfaction.

Responsibilities

• Assist with planning, coordinating, and executing all community events and programs.
• Serve as the primary point of contact on event day, overseeing logistics and vendor coordination.
• Create engaging fliers, newsletters, and communications to promote activities.
• Manage website updates, social media content, and mass email distributions.
• Coordinate clubhouse and facility rentals, including scheduling and payments.
• Support setup/breakdown for events, including nights/weekends/holidays.

Skills

Customer service

Office administration

Event coordination

Microsoft Office

Communication

Organization

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Email platforms

Website management

Social media management

Job description

The Lifestyle Administrator plays a vital role in supporting both community engagement and daily office operations. This position is responsible for assisting the Community Manager in coordinating lifestyle programs, community events, and communications, while also providing administrative support to ensure the smooth and efficient functioning of the onsite office. The ideal candidate is organized, creative, and customer-service oriented, with the ability to balance event planning and administrative responsibilities.

Primary Responsibilities

Lifestyle & Community Engagement

• Assist with planning, coordinating, and executing all community events and programs under the direction of the Community Manager.
• Serve as the primary point of contact on the day of each event, overseeing logistics, vendor coordination, setup, and ensuring a smooth event experience.
• Create engaging fliers, newsletters, and communications to promote community activities.
• Manage website updates, social media content, and mass email distributions.
• Coordinate and oversee clubhouse and facility rentals, including scheduling, payments, and compliance with policies.
• Participate in community engagement initiatives and assist with setup and breakdown as needed, including occasional nights, weekends, and holidays.

Administrative Support

• Serve as the first point of contact for residents via phone, email, and in-person inquiries, delivering exceptional customer service.
• Maintain community records, correspondence, and logs accurately and efficiently.
• Support office operations including answering phones, processing requests, and providing back-up to the front desk administrator.
• Assist with maintaining databases, work order systems, and general correspondence.
• Assist with residential inspections to help ensure compliance with community standards and governing documents.
• Perform other duties as assigned to support the Community Manager and the overall success of the community.

Education, Experience, and Skills

• Education: High School Diploma or GED.
• Licenses: Valid Driver's License.
• Experience: Previous experience in customer service, office administration, or event coordination preferred.
• Technical Skills: Proficiency in Microsoft Office applications and comfort with email platforms, websites, and social media management.
• Communication: Excellent verbal and written communication skills; professional, courteous, and responsive.
• Organization: Strong attention to detail and ability to manage multiple tasks and deadlines.
• Teamwork: Positive attitude, willingness to assist others, and ability to work collaboratively in a team environment.
• Problem Solving: Demonstrates initiative in resolving issues and ensuring resident satisfaction.

Physical Demands

• Ability to work indoors and outdoors in varying weather conditions.
• Must be able to stand or walk for extended periods and lift up to 50 pounds as needed for event setup or office support.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark