LifeSpa Lead

Life Time Inc.; Green Valley (AZ); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Life Time, Inc. is seeking a Spa Manager to lead Life Spa services and retail staff, drive revenue, and oversee department operations. You will supervise the Life Spa team and align activities with Life Time’s mission, ensuring outstanding customer service and financial performance.

The role requires spa or hospitality leadership experience, a high school diploma or GED, and applicable licensure. The position supports a collaborative, member-focused environment with professional growth

Qualifikationen

• High School Diploma or GED required.
• 1–2 years of experience in salon, spa, hospitality or retail leadership.
• Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Spa Manager Certification required.
• Licenses as required by state/county/city law.

Aufgaben

• Provides weekly or monthly coaching to develop and educate team members to retain staff.
• Monitors LifeSpa budgetary performance and makes adjustments per guidelines.
• Develops strong relationships with members and educates them on spa services and products.
• Works at the coordinator desk 18–20 hours to coach and share best practices.

Kenntnisse

Coaching

Customer service

Leadership

Ausbildung

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Jobbeschreibung

Position Summary

The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department's operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

• Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
• Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
• Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
• Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team

Position Requirements

• High School Diploma or GED
• 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
• Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
• Spa Manager Certification
• Appropriate State/County/City Licenses, as required by law

Preferred Requirements

• Experience in administrative or operational and computer skills

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.