LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time Inc. in Miami seeks a LifeSpa Coordinator to manage the telephone system, greet guests, and schedule appointments with a cheerful, professional demeanor.

You will explain Life Spa products and services, assist with filing and office duties, and support the Department Head as needed. The role requires a High School diploma, 1 year of customer service, CPR/AED certification within 30 days, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Proficient with Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. in Miami seeks a LifeSpa Coordinator to manage the telephone system, greet guests, and schedule appointments with a cheerful, professional demeanor.

You will explain Life Spa products and services, assist with filing and office duties, and support the Department Head as needed. The role requires a High School diploma, 1 year of customer service, CPR/AED certification within 30 days, and proficiency in Microsoft Office.