LifeSpa Appointment Concierge & Client Experience

Life Time Inc.; White Bear Lake (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and</n

services

401(k) retirement savings plan with公司

Training and professional development

Paid sick leave

Job summary

Life Time Inc. in Minnesota is seeking a LifeSpa Coordinator to greet callers, schedule appointments, and assist guests with personalized recommendations. You will use Microsoft Office, maintain a friendly demeanor, and support the Department Head with office duties.

The role requires CPR/AED certification within 30 days, 1 year of customer service experience, and ability to lift up to 50 pounds. Hourly pay ranges from $13.25 to $15.75 based on experience.

Qualifications

• High School diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer Service

Scheduling

Phone Etiquette

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. in Minnesota is seeking a LifeSpa Coordinator to greet callers, schedule appointments, and assist guests with personalized recommendations. You will use Microsoft Office, maintain a friendly demeanor, and support the Department Head with office duties.

The role requires CPR/AED certification within 30 days, 1 year of customer service experience, and ability to lift up to 50 pounds. Hourly pay ranges from $13.25 to $15.75 based on experience.