LifeSpa Appointment Concierge

Life Time Inc.; Shenandoah (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time Inc. in Shenandoah, IA is seeking a Life Spa Coordinator to answer calls, schedule appointments, and assist the Department Head with office duties. You will explain Life Spa products, help guests determine needs, and promote upgrades. Strong customer service, computer skills, and safety compliance are required.

The role emphasizes cheerful service, accurate scheduling and adherence to safety rules, with opportunities to support a welcoming guest experience and daily spa operations.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Proficiency with Microsoft Office (Excel/PowerPoint/Outlook).
• Ability to calculate discounts, interest and commissions.

Responsibilities

• Greet callers and schedule appointments in a friendly, professional manner.
• Explain Life Spa products and services to guests and assess needs.
• Suggest upgrades or add-ons to products and services.
• Complete appointment confirmations and related calls.
• Adhere to safety rules and use required safety devices.

Skills

Customer service

CPR/AED certified

Microsoft Office

Training for figures & discounts

Mobility & lifting

Scheduling appointments

Education

High School Diploma or GED

Tools

Excel

PowerPoint

Outlook

Job description

Life Time Inc. in Shenandoah, IA is seeking a Life Spa Coordinator to answer calls, schedule appointments, and assist the Department Head with office duties. You will explain Life Spa products, help guests determine needs, and promote upgrades. Strong customer service, computer skills, and safety compliance are required.

The role emphasizes cheerful service, accurate scheduling and adherence to safety rules, with opportunities to support a welcoming guest experience and daily spa operations.