LifeSpa Appointment Concierge

Life Time Inc.; Castle Pines (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and aB

401(k) retirement savings plan with 21

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front desk, answer calls and direct guests to the right team while maintaining a cheerful attitude and professional demeanor.

You will assist the Department Head with filing and office duties, schedule appointments, explain Life Spa offerings, upsell services, and handle safety procedures. This hourly role includes benefits for full-time staff.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and helps determine needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and scheduling calls.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Communication

Basic math

Multitasking

Office etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front desk, answer calls and direct guests to the right team while maintaining a cheerful attitude and professional demeanor.

You will assist the Department Head with filing and office duties, schedule appointments, explain Life Spa offerings, upsell services, and handle safety procedures. This hourly role includes benefits for full-time staff.