Lifecycle Services Technical Sales Specialist

Marlen International

Riverside (MO)

On-site

USD 65,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Educational assistance program

Paid holidays & paid time off

Doing Good community involvement

Job summary

Marlen International is seeking a Technical Sales Representative to grow Lifecycle Services revenue by promoting aftermarket parts, field services, upgrades, rebuilds, and maintenance programs. You will identify opportunities within Marlen's installed base and assist customers in selecting solutions that improve equipment performance and reliability.

In this role you will do proactive outreach, quotation support, and follow-up while delivering exceptional customer service and helping achieve

Qualifications

Associate's degree or equivalent experience preferred.
2+ years of experience in technical sales, inside sales, customer support, aftermarket sales, or industrial equipment sales.
Strong customer service and relationship-building skills.
Ability to interpret technical information and communicate solutions effectively.
Experience using CRM systems, ERP systems, and Microsoft Office.
Strong analytical skills with the ability to utilize customer, sales, install base, and service data to identify opportunities and support business decisions.
Ability to travel up to 25%.

Responsibilities

Promote and sell aftermarket parts, service, upgrades, rebuilds, and preventative maintenance solutions.
Proactively contact customers to identify equipment support and service needs.
Leverage CRM, install base, sales, and service data to identify sales opportunities and customer trends.
Prepare quotations, proposals, and sales documentation.
Follow up on customer inquiries, quotations, and open opportunities.
Maintain accurate customer, opportunity, and activity records in CRM.
Collaborate with Customer Service, Field Service, Engineering, and Regional Sales Managers to support customer requirements.
Assist customers with product selection and provide technical information regarding service offerings.
Support sales promotions, marketing campaigns, and customer outreach initiatives.
Monitor customer purchasing patterns and equipment history to identify additional sales opportunities.
Participate in customer visits, trade shows, and training activities as required.
Provide timely communication and follow-up to ensure a positive customer experience.