Lifecycle Services Product Manager - Hybrid

IBM; Boston (MA); Hybrid; USD 99,000 - 149,000; Full time

Job summary

IBM is seeking an Entry-Level Product Manager for its Technology Lifecycle Services team in North Carolina. The role blends product development and project execution to shape next-generation service offerings and ensure client success.

Work cross-functionally with product management, engineering, and delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards.

Qualifications

• Pursuing or recently completed a degree in Business, CS, Engineering, Information Systems, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• Interest in product or offering management, digital transformation, or enterprise IT services.

Responsibilities

• Support development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments.
• Conduct market and competitive analyses to identify client needs and growth opportunities.
• Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions.
• Develop offering documentation, value narratives, and internal enablement materials.
• Track key performance metrics to assess offering adoption, profitability, and client satisfaction.
• Oversee the successful execution of contractual deliverables for assigned clients and ensure quality and financial objectives.
• Contribute to continuous improvement initiatives in delivery models, automation, and client experience.

Skills

Analytical

Communication

Cross-functional

Self-starter

Cloud/AI familiarity

Problem-solving

Teamwork

Education

Bachelor's Degree

Job description

IBM is seeking an Entry-Level Product Manager for its Technology Lifecycle Services team in North Carolina. The role blends product development and project execution to shape next-generation service offerings and ensure client success.

Work cross-functionally with product management, engineering, and delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards.