Lifecycle Services Product & Client Intern

IBM; Boston (MA); On-site; USD 59,000 - 109,000; Full time

Job summary

IBM Systems seeks an entry-level Product or Client Manager to bridge product development and project delivery across hardware, software, and hybrid environments. You will work with cross-functional teams to define offerings, analyze market opportunities, and manage projects meeting contractual, financial, and quality targets.

This role emphasizes lifecycle service offerings, pricing models, value narratives, and delivering client impact within a global team.

Qualifications

• Pursuing a degree in Business, Computer Science, Engineering, Information Systems, or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Interest in product or offering management, digital transformation, or enterprise IT services.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in cross-functional, global teams.
• Familiarity with cloud, AI, or infrastructure technologies is a plus.
• Ability to drive relentless towards a business target.
• Must be a self-starter with excellent ability to work independently.

Responsibilities

• Support the development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments.
• Conduct market and competitive analyses to identify client needs and growth opportunities.
• Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions.
• Develop offering documentation, value narratives, and internal enablement materials.
• Track key performance metrics to assess offering adoption, profitability, and client satisfaction.
• Oversee the successful execution of contractual deliverables for assigned clients. And ensure all services and solutions meet agreed quality standards and financial objectives.
• Contribute to continuous improvement initiatives in delivery models, automation, and client experience.

Skills

Data analysis

Problem solving

Communication

Cross-functional collaboration

Self-starter

Independent work

Product/offer management interest

Education

High School Diploma/GED

Pursuing a degree in Business, Computer Science, Engineering, Information Systems

Tools

Cloud familiarity

AI awareness

Job description

IBM Systems seeks an entry-level Product or Client Manager to bridge product development and project delivery across hardware, software, and hybrid environments. You will work with cross-functional teams to define offerings, analyze market opportunities, and manage projects meeting contractual, financial, and quality targets.

This role emphasizes lifecycle service offerings, pricing models, value narratives, and delivering client impact within a global team.