Lifecycle Refresh Technician – Imaging & IT Support

Zyxware Technologies; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Job summary

A technology solutions provider in Washington, DC is seeking a Lifecycle Refresh Technician. The role involves refreshing workstations, managing user accounts, and troubleshooting hardware/software issues. Candidates should have a Bachelor's degree and 5 years of experience. Certifications such as ITIL V4 and Microsoft are preferred. This full-time position requires onsite support five days a week. Competitive salary range is between $70,000 to $80,000 annually.

Qualifications

• 5 years of relevant experience in IT or related field.
• ITIL V4, Microsoft, Cloud certifications preferred.
• Ability to obtain a Public Trust clearance.

Responsibilities

• Perform lifecycle refresh of workstations and related software.
• Install, troubleshoot, and repair hardware and software.
• Manage user accounts via Active Directory and provide support.
• Push security patches and utilize management tools.
• Provide onsite support five days a week.

Skills

Lifecycle refresh of workstations

Troubleshooting hardware problems

Remote installations and configurations

Active Directory management

SCCM

ServiceNow

VIP support

Education

Bachelor’s degree

Tools

Bomger

SCCM

ServiceNow

Job description

A technology solutions provider in Washington, DC is seeking a Lifecycle Refresh Technician. The role involves refreshing workstations, managing user accounts, and troubleshooting hardware/software issues. Candidates should have a Bachelor's degree and 5 years of experience. Certifications such as ITIL V4 and Microsoft are preferred. This full-time position requires onsite support five days a week. Competitive salary range is between $70,000 to $80,000 annually.