Lifecycle Marketing Ops Lead: Data, Compliance & Reporting

Hippo; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Flexible time off

Parental leave

Onsite meals

Job summary

Hippo is seeking a Lifecycle Marketing Operations Manager in Austin, TX to serve as the operational backbone of lifecycle campaigns. You will coordinate approvals, data quality, and reporting, while partnering with Legal and cross-functional teams to keep programs compliant and data accurate.

You should bring 3–5 years in marketing operations or CRM, hands-on experience with Braze/Iterable or similar ESP, and a knack for turning data into clear insights for stakeholders.

Qualifications

• 3–5 years in marketing operations, lifecycle/CRM marketing, or a similar role.
• Hands-on experience with at least one major ESP (Braze, Customer.io, Iterable, SFMC).
• Comfort working with Legal/Compliance stakeholders and translating requirements into practice.
• Strong data literacy; comfortable with spreadsheets; SQL a plus.
• Excellent organizational instincts and low-ego communication.
• Ability to manage multiple stakeholder requests without dropping details.

Responsibilities

• Coordinate the operational logistics around campaign launches — approvals, QA checklists, data validation.
• Be the point of contact for data, reporting, and compliance status requests from internal stakeholders.
• Own intake and triage for reporting requests from leadership, sales, product, finance.
• Build and maintain recurring reporting workflows for self-serve requests.
• Partner with Analytics/BI to ensure lifecycle marketing metrics are accurate and audit-ready.
• Translate raw campaign data into clear, decision-ready summaries for non-marketing stakeholders.
• Keep stakeholders informed on campaign status and launch timing.

Skills

Marketing operations

ESP platforms

Data literacy

stakeholder communication

Tools

Braze

Customer.io

Iterable

Salesforce Marketing Cloud

Job description

Hippo is seeking a Lifecycle Marketing Operations Manager in Austin, TX to serve as the operational backbone of lifecycle campaigns. You will coordinate approvals, data quality, and reporting, while partnering with Legal and cross-functional teams to keep programs compliant and data accurate.

You should bring 3–5 years in marketing operations or CRM, hands-on experience with Braze/Iterable or similar ESP, and a knack for turning data into clear insights for stakeholders.