Lifecycle Marketing Manager - AI-Powered CRM

Quantic-School-of-Business-and-Technology; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + options

401k

Medical/Dental/Vision

Generous paid time off

Job summary

Quantic School of Business and Technology seeks a Lifecycle Marketing Manager to own the applicant messaging stack. You will manage Customer.io, Calendly, Help Scout, and Airtable automations end to end, shaping how applicants are engaged from first contact to interview and enrollment.

The role demands a systems thinker with meticulous copy editing and a bias for testing and optimization. You will lead AI-enabled copy drafting, implement segmentation, and ensure messages are timely, accurate,

Qualifications

• 2–4+ years of experience in lifecycle marketing, CRM operations, or admissions operations, owning a messaging platform end to end.
• Hands-on with Customer.io and Airtable (or similar like HubSpot, Braze, Iterable, SFMC).
• Eager to use Claude, ChatGPT and other LLMs to draft, QA logic, and automate repetitive work.
• Track record of setting lifecycle strategy, not just executing a roadmap.
• Exceptional writing and editing for clear, persuasive applicant emails.

Responsibilities

• Own Customer.io end-to-end: architecture, segmentation, data attributes, deliverability, reporting.
• Define lifecycle strategy and programs, target audiences, and outcomes.
• Create flows for application, interview, registration, nurture, and re-engagement.
• Write and edit copy to be on-brand and actionable.
• Design Airtable & CRM integration to trigger lifecycle messaging.

Skills

Lifecycle marketing

CRM operations

Admissions operations

AI / LLMs

Editing/writing

Automation design

Data-driven decisions

Stakeholder communication

Campaign strategy

Testing & optimization

Tools

Customer.io

Airtable

Calendly

Help Scout

HubSpot

Braze

Iterable

Salesforce Marketing Cloud

Job description

Quantic School of Business and Technology seeks a Lifecycle Marketing Manager to own the applicant messaging stack. You will manage Customer.io, Calendly, Help Scout, and Airtable automations end to end, shaping how applicants are engaged from first contact to interview and enrollment.

The role demands a systems thinker with meticulous copy editing and a bias for testing and optimization. You will lead AI-enabled copy drafting, implement segmentation, and ensure messages are timely, accurate,