Lifecycle CRM Marketing Expert — Remote Contract

Mercor; San Francisco (CA); Remote; GBP 63,000 - 104,000; Full time

Job summary

Mercor is seeking a Marketing Expert — Lifecycle (AI Agent Environments) for remote engagement on a contract basis. You will design lifecycle and CRM marketing tasks, define tests, and guide AI agent evaluations.

You’ll work with ESPs, Salesforce, Amplitude, and other product analytics to shape realistic task versions, review answers, and ensure rigorous criteria. Strong written reasoning is essential.

Qualifications

• Hands-on practitioner experience in lifecycle, CRM, or retention marketing.
• Comfortable with an ESP, a CRM like Salesforce, and product analytics like Amplitude.
• Clear written reasoning to explain decision-making.

Responsibilities

• Design task briefs based on actual lifecycle or CRM marketing work, defining the task's true test.
• Specify necessary documents, dashboards, personas, and tool states for realistic task versions.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review AI agent attempts and evaluate them against your standards.
• Diagnose issues from messy or conflicting data, prioritize, make tradeoffs, plan, execute, QA, reconcile, triage, escalate, research, evaluate, report, and orchestrate multi-step work across several tools.

Skills

Lifecycle marketing

CRM

Retention marketing

Tools

Salesforce

Amplitude

ESP

Job description

Mercor is seeking a Marketing Expert — Lifecycle (AI Agent Environments) for remote engagement on a contract basis. You will design lifecycle and CRM marketing tasks, define tests, and guide AI agent evaluations.

You’ll work with ESPs, Salesforce, Amplitude, and other product analytics to shape realistic task versions, review answers, and ensure rigorous criteria. Strong written reasoning is essential.