Lifecycle Automation Architect (SendGrid & HubSpot)

TechForce Foundation; Tacoma (WA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A nonprofit organization is seeking an IT Communication Manager to design and maintain automated communication systems. Responsibilities include building communication journeys across platforms like SendGrid and HubSpot, managing student outreach sequences, and collaborating with various departments to support scholarship applicants and job placements. This role requires a strong understanding of lifecycle automation and five years of relevant experience. Competitive full-time position with opportunities for remote work.

Qualifications

• 5+ years of experience building multi-stage automation systems.
• Demonstrated expertise in lifecycle sequencing and automation.
• Experience leading automation projects across departments.

Responsibilities

• Build communication journeys for user lifecycle.
• Design and optimize email and SMS sequences for students.
• Collaborate with departments to align communication workflows.

Skills

Lifecycle automation understanding

Proficiency with SendGrid

Experience designing email/SMS journeys

Analytical and problem-solving skills

Ability to translate business goals

Detail-oriented mindset

Cross-functional collaboration

Education

Bachelor’s degree in a related field

Advanced certificates in automation or CRM architecture

Tools

HubSpot

Salesforce

Braze

Job description

A nonprofit organization is seeking an IT Communication Manager to design and maintain automated communication systems. Responsibilities include building communication journeys across platforms like SendGrid and HubSpot, managing student outreach sequences, and collaborating with various departments to support scholarship applicants and job placements. This role requires a strong understanding of lifecycle automation and five years of relevant experience. Competitive full-time position with opportunities for remote work.