Life Sciences Sales Ops Leader — AI-Driven Strategy

Deloitte France; Austin (TX); On-site; USD 111,000 - 218,000; Full time

Job summary

Deloitte seeks a Sales Ops Senior Consultant to lead end-to-end delivery for Life Sciences clients, guiding sales processes, governance, and CRM optimization. You will collaborate with cross-functional teams, design strategic roadmaps, and drive adoption of AI-enabled solutions across commercial operations.

The role requires strong stakeholder management, deep sales operations expertise, and the ability to travel ~50% to support global pharma, biotech, and medical device accounts.

Qualifications

• 5+ years Sales Operations experience in CRM, forecasting, and incentive planning.
• 2+ years with major platforms (Salesforce, Veeva CRM, MS Dynamics, Oracle/SAP CPQ).
• Bachelor's degree in a related field.
• Ability to travel 50%.
• Limited immigration sponsorship may be available.
• Experience in life sciences/healthcare commercial operations is preferred.

Responsibilities

• Define AI controls, access controls, auditability, evaluation criteria, and escalation paths for AI-enabled solutions.
• Lead discovery workshops, user story writing, process assessments, design sessions, demos, and UAT.
• Partner with stakeholders, commercial leaders, IT, data scientists, and implementation teams.
• Establish solution roadmaps, implementation plans, adoption strategies, and measurable value cases.
• Lead pre-sales activities, including proposals, demonstrations, estimates, and client presentations.
• Ensure solutions meet life sciences requirements (HCP/HCO data, field structures, regulatory, privacy, compliance).

Skills

Sales forecasting

Salesforce

Segmentation

Territory design

Quota planning

CRM experience

Stakeholder management

Education

Bachelor's degree in business or related field

Tools

Salesforce

Veeva CRM

Microsoft Dynamics

Oracle CPQ

SAP CPQ

Job description

Deloitte seeks a Sales Ops Senior Consultant to lead end-to-end delivery for Life Sciences clients, guiding sales processes, governance, and CRM optimization. You will collaborate with cross-functional teams, design strategic roadmaps, and drive adoption of AI-enabled solutions across commercial operations.

The role requires strong stakeholder management, deep sales operations expertise, and the ability to travel ~50% to support global pharma, biotech, and medical device accounts.