Life Sciences Logistics Specialist

FUJIFILM Biosciences

Richmond (VA)

On-site

USD 50,000 - 66,000

Full time

14 days+

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Benefits offered by this job

Life Insurance

401k

Paid Time Off

Job summary

FUJIFILM Biosciences is seeking a Logistics Coordinator to ensure accurate, timely shipment and delivery of products. The role emphasizes exceptional customer service to internal and external customers while coordinating pickup, tracking, and documentation across domestic and international shipments.

The position requires 2–4+ years in shipping/logistics with cross-border responsibilities, strong communication, and ERP/CRM system proficiency.

Qualifications

College degree preferred in supply chain or related field; High School Diploma (or equivalent) and relevant experience may be substituted for a degree.
2–4+ years of related experience in a shipping logistics role with international responsibilities.
Experience in life science, biopharma, or related industry is preferred.
Experience supporting operations in a multi-site, multinational manufacturing environment is desired.
Knowledge of operational procedures regarding distribution logistics, such as air and ocean shipping, cross docking, import/export and related documentation, freight forwarders, LSPs/3PLs, etc.
Knowledge of supply chain, including common obstacles and effective solutions / alternatives.
Knowledge of Good Manufacturing Practices (GMP) requirements, with emphasis on finished goods inventory control and transportation.
Knowledge of cold chain packaging and logistics.
Experience with pharma and/or medical device shipping and export highly desired.
Strong communication and interpersonal skills.
Excellent organizational skills.
Strong customer service experience.
Experience with Email, Word, Excel.
Experience with ERP, CRM, and similar enterprise business systems.
Ability to speak, read, and write in English.
Good verbal and written communication skills.

Responsibilities

Schedules and monitors pickup, delivery, and distribution of products and materials.
Assesses order and shipping status, and provides communication to other departments as required.
Coordinates shipment cancellations and changes.
Supports customer service and shipping departments to ensure documentation, packaging, and other customer requirements are noted and completed as necessary.
Ensures tracking and tracing of shipments to international and domestic destinations, expediting orders when necessary.
Ensures that excellent communication and support is provided to internal departments and to customers, including support for complaint investigation and resolution.
Provides freight quote estimates as requested by sales, customer service, or shipping personnel.
Supports Accounting to ensure accurate freight invoicing.
Reports routinely against objectives and established KPIs.
Manages the completion, organization, and maintenance of all transactions, paperwork, reports, records, and documentation to meet compliance standards and business requirements.
Files insurance and carrier claims related to shipping activities.
Reviews freight, carrier, and 3PL invoices for accuracy of charges and account coding.
Evaluates freight or inventory costs associated with transit times to ensure that costs are appropriate.
Evaluates and implements procedures within his/her responsibility for excellent service, better efficiency, cost reduction, and improved company reputation.