Life Sciences Data Retrieval & Delivery Associate

Datavant; Salt Lake City (UT); On-site; USD 81,000 - 95,000; Full time

Job summary

Datavant seeks a Retrieval Solutions Delivery Associate to drive record retrieval and KPIs for Life Sciences clients. You will support planning, resolve issues, and generate metrics in a fast-paced, collaborative setting.

Ideal candidates thrive on iteration, demonstrate strong communication, and have hands-on experience with Excel, APIs, and healthcare data connectivity. This role may evolve toward a customer-facing delivery manager position.

Qualifications

• 1+ years of experience working with Excel spreadsheets, with ability to quickly create pivot tables, vlookup, index match, etc.
• 2+ years of experience in project management.
• Driven, entrepreneurial, highly motivated and persistent; thrives in a fast-paced, dynamic environment and is not intimidated by continuous iteration and change.
• Strong interpersonal and communication skills (written and oral).
• Ability to work in highly regulated environments.
• Ability to work through ambiguous situations to drive clarity and resolution of issues.
• Interest in healthcare data connectivity, EMRs, APIs, and the ability to ramp up very quickly.

Responsibilities

• Support project planning and execution for LS customers, working with Delivery managers to meet KPIs and drive customer satisfaction. Troubleshoot and resolve request issues, and generate project and customer-level metrics and reports.
• Collaborate with cross-functional stakeholders to meet customer needs and service level requirements. Jump in to drive tasks to completion.
• Contribute to internal operational improvement initiatives to improve delivery efficiency, iterating as our product and workflows evolve.

Skills

Excel

Project management

Communication

Regulated environments

Ambiguity resolution

Detail-oriented

Healthcare data

Job description

Datavant seeks a Retrieval Solutions Delivery Associate to drive record retrieval and KPIs for Life Sciences clients. You will support planning, resolve issues, and generate metrics in a fast-paced, collaborative setting.

Ideal candidates thrive on iteration, demonstrate strong communication, and have hands-on experience with Excel, APIs, and healthcare data connectivity. This role may evolve toward a customer-facing delivery manager position.