Life Sciences Application Support Specialist

Radiometer

Brea (CA)

On-site

USD 85,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Bonus/incentive pay

Medical/dental/vision insurance

401(k)

Job summary

Radiometer, a Danaher operating company, is seeking an Application Support Consultant to provide operational support for business applications, ensuring system availability and timely incident resolution. This on-site role reports to the Senior Support Manager and is based in Brea, CA or New Brighton, MN.

You will manage tickets, administer user access, monitor critical apps, and document solutions while collaborating with global IT teams.

Qualifications

Bachelor’s or Associate degree in IT or a related field.
1+ years of IT support or service desk experience.
Experience using ticketing or IT service management systems.
Fluent English communication in a global environment.
Willingness to travel up to 10% domestically and internationally.

Responsibilities

Manage Request for Service tickets and provide timely incident response, troubleshooting, and resolution to ensure business continuity.
Perform application administration tasks, including user access management and operational support activities.
Monitor critical business applications, investigate system alerts, and coordinate issue resolution with specialized support teams.
Support and maintain applications within the assigned responsibility area, ensuring reliable day-to-day operations and service performance.
Create and maintain user guides, knowledge base articles, and internal incident resolution documentation while collaborating with Service Desk teams, business users, super users, and technical specialists globally.