Life Science Lab Technician I — Customer‑Focused Lab Support

flagshipinc; Somerville (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Job summary

Flagship seeks a motivated Lab/Operations Support Associate in Somerville, MA. If you enjoy organizing, coordinating supplies, and working in a lab-adjacent environment, this role offers training and growth opportunities.

You will stock labware, manage inventory, assist with ordering, support safety guidelines, and interact with researchers. Proficiency with Microsoft Office and reliable transportation are required; core hours 7AM-6PM with potential evenings.

Qualifications

• Prior service industry or lab experience a plus but not required.
• Proficiency with Microsoft Office and comfort using technology.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Ensuring labware, consumables, supplies, and areas are stocked, cleaned, and maintained.
• Performing hazardous waste consolidation routines as needed.
• Supporting lab equipment maintenance routines.
• Assisting with ordering and inventory management of lab supplies.
• Interacting with research staff and supporting in-scope service requests.
• Balancing routine tasks with ad-hoc work and documenting processes.
• Adhering to COVID-19 safety guidelines.

Skills

Customer service mindset

Organizational skills

Attention to detail

Team collaboration

Proficiency with Microsoft Office

Adaptability

Tools

Windows

Office 365

Job description

Flagship seeks a motivated Lab/Operations Support Associate in Somerville, MA. If you enjoy organizing, coordinating supplies, and working in a lab-adjacent environment, this role offers training and growth opportunities.

You will stock labware, manage inventory, assist with ordering, support safety guidelines, and interact with researchers. Proficiency with Microsoft Office and reliable transportation are required; core hours 7AM-6PM with potential evenings.