Life Sciences Lab Technician – Customer‑Focused Operations

Flagship Facility Services, Inc.; Somerville (MA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental/ Vision/ Life insurance

401(k) with company match

Overtime opportunities

Job summary

Flagship Facility Services, Inc. in Somerville, MA is seeking a customer‑focused Lab Support Associate with strong organizational skills to join a biotech/life sciences environment.

Training is provided, and the role emphasizes teamwork, attention to detail, and a positive attitude. Responsibilities include stocking, cleaning, and maintaining lab areas, assisting with ordering and inventory, and supporting research staff with routine and ad-hoc requests while following safety protocols.

Qualifications

• Prior service industry or lab experience is a plus but not required.
• Must be able to lift up to 50 lbs and stand for extended periods.
• Proficient with Windows and Office365; comfortable with technology.
• Must pass a pre-employment background check and drug screening.
• Reliable transportation for multi-site work.
• Availability within 7 AM–6 PM, with possible evenings/weekends.

Responsibilities

• Ensure labware, consumables, and areas are stocked, cleaned, and maintained.
• Perform hazardous waste consolidation as needed.
• Support lab equipment maintenance routines.
• Assist with ordering and stock integrity of lab supplies.
• Interact with research staff and support service requests.
• Balance routine tasks with ad-hoc work and document processes.
• Track metrics and communicate results.
• Provide additional support tasks as necessary.
• Adhere to COVID-19 safety guidelines.

Skills

Customer service mindset

Lab experience

Microsoft Office

Physical stamina

Team player

Reliable transportation

Job description

Flagship Facility Services, Inc. in Somerville, MA is seeking a customer‑focused Lab Support Associate with strong organizational skills to join a biotech/life sciences environment.

Training is provided, and the role emphasizes teamwork, attention to detail, and a positive attitude. Responsibilities include stocking, cleaning, and maintaining lab areas, assisting with ordering and inventory, and supporting research staff with routine and ad-hoc requests while following safety protocols.