Lab Operations Associate — Onsite Lab Support & Community

LabCentral; Cambridge (MA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Fully covered medical, dental, and vis

Disability & life insurance

Flexible vacation

Parental leave

401K match

Transportation reimbursements

Health & wellness reimbursements

Technology stipend

Professional growth stipend

Vibrant, snack-filled workspace

Job summary

LabCentral, located at 238 Main Street in Cambridge, is seeking a Lab Operations Assistant/Associate to join our team. You will support day-to-day lab operations, assist residents, and help maintain equipment and spaces in a fast-paced, collaborative facility.

You will gain hands-on experience with common lab equipment, learn SOPs, and participate in onboarding new occupants while engaging with residents and vendors to ensure smooth operations.

Qualifications

• 0-2 years of hands-on experience in a laboratory setting.
• Familiarity with BSL1/BSL2 lab environments.
• Willingness to learn and engage with a wide variety of lab equipment.
• Proficient in Microsoft Suite, email, and other common computing tools.
• Ability to work onsite at our location in Cambridge, MA.

Responsibilities

• Provide top-notch customer service, ensuring residents have a positive and productive experience at LabCentral.
• Collaborate with Lab Operations team to maintain shared lab spaces, troubleshoot equipment (incubator, centrifuge, cold storage, microscope, autoclave, glass washer).
• Lead lab startup and shutdown with support from the Lab Operations team.
• Prepare lab spaces for new occupancy.
• Advise residents on proper equipment usage and lab safety.
• Serve as a liaison between residents, vendors, and internal teams for timely feedback and resolution.
• Assist in creating and refining standard operating procedures for the labs.
• Participate in on-call rotation to address urgent lab issues outside normal hours.
• Engage in community events and support LabCentral’s mission.
• Support other LabCentral functions as needed.

Skills

Customer service

Lab equipment

Communication

Time management

Tools

Incubator

Centrifuge

Cold storage

Microscope

Autoclave

Glass washer

Job description

LabCentral, located at 238 Main Street in Cambridge, is seeking a Lab Operations Assistant/Associate to join our team. You will support day-to-day lab operations, assist residents, and help maintain equipment and spaces in a fast-paced, collaborative facility.

You will gain hands-on experience with common lab equipment, learn SOPs, and participate in onboarding new occupants while engaging with residents and vendors to ensure smooth operations.