Life-Saving EMS Dispatcher — Urgent Call Center Expert

911 Emergency Communications; Buna (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher opportunities in Buna are posted for individuals who handle urgent medical requests. You’ll gather patient data, confirm location, determine priority, and coordinate ambulance resources using approved protocols.

Positions may include overnight shifts, weekends, holidays, rotating schedules, and overtime. Training or certification requirements vary by agency. Employment is in Buna, TX, with agency-specific benefits and schedule expectations.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required; CPR and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Medical Dispatcher opportunities in Buna are posted for individuals who handle urgent medical requests. You’ll gather patient data, confirm location, determine priority, and coordinate ambulance resources using approved protocols.

Positions may include overnight shifts, weekends, holidays, rotating schedules, and overtime. Training or certification requirements vary by agency. Employment is in Buna, TX, with agency-specific benefits and schedule expectations.