EMS Dispatcher — 24/7 Critical Medical Response

Emergency Telecommunicator Services; Batesville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Batesville, TX. This role involves receiving and prioritizing medical calls, confirming locations and contact details, and guiding responders with protocol-based instructions.

Dispatchers coordinate ambulance resources and relay critical information to responders while maintaining patient confidentiality and compliance with oversight requirements. Applicants should understand that shifts may include overnights, weekends, and holidays.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Medical Dispatcher opportunities in Batesville, TX. This role involves receiving and prioritizing medical calls, confirming locations and contact details, and guiding responders with protocol-based instructions.

Dispatchers coordinate ambulance resources and relay critical information to responders while maintaining patient confidentiality and compliance with oversight requirements. Applicants should understand that shifts may include overnights, weekends, and holidays.