Emergency Medical Dispatcher — 24/7 Ops + Training

911 Emergency Communications; Brazoria (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

911 Emergency Communications in Brazoria, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate timely ambulance response. You will gather patient data, confirm locations, and apply protocol-based instructions to guide responders effectively.

The role requires a high school diploma (or equivalent), CPR certification, and may require an Emergency Medical Dispatcher certification depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is required before appointment in some vacancies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Brazoria, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate timely ambulance response. You will gather patient data, confirm locations, and apply protocol-based instructions to guide responders effectively.

The role requires a high school diploma (or equivalent), CPR certification, and may require an Emergency Medical Dispatcher certification depending on the vacancy.