Emergency Medical Dispatcher — Life-Saving Call Center Coordination

Emergency Telecommunicator Services; Bullard (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Medical Dispatchers in Bullard, TX support urgent medical calls by gathering patient data, establishing priorities, and coordinating resources according to agency protocols. Applicants should have a high school diploma (or equivalent) and may need CPR certification.

Training or sponsorships may be provided by the employer, with shifts including nights, weekends, and overtime as required by the agency.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatchers in Bullard, TX support urgent medical calls by gathering patient data, establishing priorities, and coordinating resources according to agency protocols. Applicants should have a high school diploma (or equivalent) and may need CPR certification.

Training or sponsorships may be provided by the employer, with shifts including nights, weekends, and overtime as required by the agency.