Emergency Medical Dispatcher — Life-Saving Dispatch Expert

Emergency Telecommunicator Services; Town of Adams (WI); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Adams, Wisconsin seeks an Emergency Medical Dispatcher to handle incoming medical calls, verify location, assign priorities, and coordinate ambulance resources according to approved protocols.

The role requires a high school diploma or equivalent, possible CPR certification, and dispatcher certification. Training may be sponsored; overtime and night shifts are common in EMS communications.

Qualifications

• High school diploma or equivalent is required.
• Emergency Medical Dispatcher certification before appointment is preferred or required by some vacancies.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Adams, Wisconsin seeks an Emergency Medical Dispatcher to handle incoming medical calls, verify location, assign priorities, and coordinate ambulance resources according to approved protocols.

The role requires a high school diploma or equivalent, possible CPR certification, and dispatcher certification. Training may be sponsored; overtime and night shifts are common in EMS communications.