Life-Saving EMS Dispatcher — Certification Support

County Emergency Communications; Booneville (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Booneville, MS. The role involves receiving urgent medical calls, confirming locations, and coordinating EMS resources with protocol-based instructions.

Training opportunities and certifications may be pursued as part of employment. Candidates typically hold a high school diploma or equivalent, with CPR and additional coursework often required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Booneville, MS. The role involves receiving urgent medical calls, confirming locations, and coordinating EMS resources with protocol-based instructions.

Training opportunities and certifications may be pursued as part of employment. Candidates typically hold a high school diploma or equivalent, with CPR and additional coursework often required.