Emergency Medical Dispatcher — Life-Saving Decisions From the Console

911 Emergency Communications; Blue Springs (MS); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Blue Springs, MS is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, verifying location, and applying protocol-based instructions to guide responders.

The position requires a high school diploma (or equivalent) and CPR/EMD certification as applicable. Shift work, overtime, and rotating schedules are common in this field.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification may be required for appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Active listening

Multitasking

Education

High school diploma

Job description

911 Emergency Communications in Blue Springs, MS is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, verifying location, and applying protocol-based instructions to guide responders.

The position requires a high school diploma (or equivalent) and CPR/EMD certification as applicable. Shift work, overtime, and rotating schedules are common in this field.